Privacy Policy

At Nanny Raiha Charitable Trust, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your personal data, and outlines your rights in relation to your information. We are a charitable trust based in New Zealand, focused on supporting individuals with dementia and their carers by providing activities and resources designed to promote positive neurological health.

By accessing and using our website, services, and participating in our programs, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information to provide you with relevant resources, services, and support:

• Personal Identification Information: Name, email address, phone number, postal address.

• Health-Related Information (if you voluntarily provide it): This may include details about the person with dementia and their specific care needs to better tailor our services to you.

• Demographic Information: Age, gender, location, and any other information necessary to tailor our programs.

• Online Activity Data: This may include cookies, IP address, and information on how you interact with our website.

We collect this information directly from you when you:

• Sign up for newsletters, events, or programs.

• Register for any of our services or activities.

• Contact us for inquiries or support.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide, manage, and improve our charitable services, programs, and events.

• To offer resources that help individuals with dementia and their carers engage in meaningful, neuron-building activities.

• To send you relevant updates, newsletters, and invitations to events or support groups.

• To respond to your inquiries and provide support services.

• To maintain communication with supporters, donors, and volunteers.

We will only use your personal information in ways that are necessary for the services we provide, and we will not sell or share your information with third parties for marketing purposes.

3. How We Protect Your Information

We take reasonable steps to ensure your personal information is kept safe from unauthorized access, loss, alteration, or misuse. This includes:

• Using secure online platforms for data storage.

• Restricting access to personal information to authorized staff members only.

• Regularly reviewing and updating our security measures in line with industry best practices.

4. Sharing Your Information

We will only share your personal information in the following circumstances:

• Service Providers: We may engage third-party service providers to assist with administrative tasks (e.g., email marketing services or event management platforms), who will only use your data to help us run our services.

• Legal Requirements: If required by law, we may disclose your personal information to authorities (e.g., in response to a legal request or investigation).

We will not share your personal information with any third parties for commercial purposes without your consent.

5. Your Rights

As a New Zealand resident, you have certain rights under the Privacy Act 2020, including:

• Access: You can request access to the personal information we hold about you.

• Correction: If your personal information is inaccurate, you can ask us to correct it.

• Erasure: In some cases, you may request that we delete your personal information, subject to certain exceptions (e.g., where the information is required for legal or operational purposes).

If you wish to exercise any of these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience when using our website. Cookies allow us to remember preferences and provide a more personalized service.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect some functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or best practices. When we do, we will update the “Effective Date” at the top of the policy. We recommend that you review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

Nanny Raiha Charitable Trust

Email: nannyraihacharitabletrust@gmail.com
Phone: +64274 397 458
Postal Address:

PO Box 45-100

Te Atatu Peninsula

Auckland, 0610

New Zealand

10. Consent

By using our website and services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.